| Customer Testimonials |
 | It is a rare bright spot in the otherwise murky world of "Vendor Accountability" that makes me grin when I tell people of the power of this system and the effective people who make it happen. -Randy Williams, TechSource Inc. |
 | My partner who was skeptical about buying anything but big name equipment is now a true believer. -John Steen, Tele-eze Inc. |
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Voice Server Features and Benefits
System Level Features
- Easy, web-based Administration
- Auto-attendant
- Time and date routing
- Multi-tenant support
- Conference Bridging
- Interactive Voice Response (IVR)
- Unified Messaging (Voicemail and Fax email)
- Web Voicemail Interface
- Interactive Directory Listing
- Music On Hold
- Music On Transfer
- Call Routing (DID & ANI)
- Blacklists
- Flexible Extension Logic
- Call Detail Records
- Call Monitoring
- Call Recording
- Call Queuing
- Local and Remote Call Agents
- Queue strategies
- Random
- Round-robin
- Least recent
- Fewest calls
- Priority and Penalty
- Statistics
- Direct Inward System Access
- Voicemail Groups
- Predictive Dialer (Optional)
- Text-to-Speech
- Overhead Paging Connection
- Station-to-station Paging
- Intercom
- Protocol Conversion
- Codec Transcoding
- Remote Office Support
- Roaming Extensions
- VoIP Trunking
- Station Provisioning
- Cisco
- SNOM
- Polycom
- Grandstream
Station Level Features
- Call Forward on Busy
- Call Forward on No Answer
- Call Forward Variable
- Call Parking and Retrieval
- Call Transfer (blind and attended)
- Call Waiting
- Caller ID
- Caller ID Blocking
- Caller ID on Call Waiting
- Distinctive Ring
- Do Not Disturb
- Remote Call Pickup
- Three-way Calling
- Visual Indicator for Message Waiting
- Dialtone indicator for Message Waiting
- Extension status monitoring
Audio Codecs
- ADPCM
- G.711 (A-Law & µ-Law)
- G.723.1 (pass through)
- G.726
- G.729
- GSM
- iLBC
- Linear
- LPC-10
- Speex
VoIP Protocols
- IAX™ (Inter-Asterisk Exchange)
- H.323
- SIP (Session Initiation Protocol)
- MGCP (Media Gateway Control Protocol
- SCCP (Cisco® Skinny®)
Legacy Telephony Interoperability
- E&M
- E&M Wink
- Feature Group D
- FXS
- FXO
- GR-303
- Loopstart
- Groundstart
- Kewlstart
- MF and DTMF support
- Robbed-bit Signaling (RBS) Types
PRI Protocols
- 4ESS
- BRI (ISDN4Linux)
- DMS100
- EuroISDN
- Lucent 5E
- National ISDN2
- NFAS
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